Company: Training of new employees
Welcoming a new employee always constitutes a new gamble for the company, even if the person in question was ordered in the component and, if your recruitment procedure is perfectly on point.
The new recruit may have been introduced as a tremendous and ambitious genius. But your new worker may come across more as a robot (scrupulously executing his tasks, but nothing more) or even with no absolute burden. New employees come with their own personality and skills. Solid training can help you help your new candidate with this ambitious talent that your company previously lacked.
1. Invest the time required in your new employee
The success of your business depends on the people who work there. This means that spending time with new employees should be a top priority (but one that you can help with other team members). You’ve heard an idea of what new workers expect, but do you know if their training accurately reflects your expectations? You also need to test that other employees can cover frequently asked questions without delay or common problems.
2. The first few weeks
Start a new employee’s training gently, otherwise you may demotivate and stress him or her from the beginning. Specific instructions will be less memorized if he collapses under a mountain of information. You can support your new recruit by directly providing the necessary documentation, such as a process memo and training manual that will allow him or her to get started autonomously.
Each person has understood his own pace, but if no problem arises, he will not be forced to have his new recruit job below his level: therefore, you need to allow him to be operational. And to involve him as quickly as possible.
3. The right to error
Most people cannot retain detailed instructions before moving on. New employees should be aware that failing is not a drama. They will inevitably make mistakes and it is important that they have the right to error. As long as they fear failure, they will not take initiative and will not take responsibility.
4. Plan for moments of feedback and contact
It goes without saying that new employees do not like to have the impression that they are just a small cog in a large chain. To avoid this, give them enough attention and give yourself regularly in their experience and feelings. A weekly meeting can be considered during the first few months to make them feel that you are there for them. It often happens that new workers just want to make their mark while they still lack knowledge about the business or the sector to bring really good ideas.
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